WARRANTY

Thank you for your support of Bondeye Jewelry. At Bondeye Jewelry, we are committed to crafting high-quality, durable pieces that are designed to last a lifetime. To ensure your satisfaction, we offer one (1) year of Warranty Coverage on all jewelry items against manufacturing defects in materials or workmanship. 

WHAT'S COVERED

Coverage for warranty includes manufacturing defects, including but not limited to improperly placed clasps, misaligned settings, loose or missing gems, and structural flaws.

WHAT'S NOT COVERED

Warranty coverage does not include normal wear and tear (e.g.: damage from everyday use, including scratches, tarnishing, or fading of metals and gemstones, loss, theft, accidental damage), or alterations or repairs made by third party jewelers. Improper care or damage caused by exposure to chemicals, water, extreme heat, or physical stress (e.g.: bending or dropping) is excluded.

THIRD PARTY VENDORS OR FINAL SALE ITEMS

Any final sale items or purchases made from third-party vendors are not covered by our warranty, however, we are happy to repair these items at the customer’s expense. Cost estimates will be provided once the item is inspected. The customer is responsible for shipping charges to and from the Bondeye Jewelry showroom. 

AFTER THE WARRANTY PERIOD

If your item is beyond the one (1) year warranty, we are happy to offer repairs for a fee. Please contact us at orders@bondeyejewelry.com for more information. Please include location and date of purchase, order number, order summary, and any other applicable information.

For additional care tips and information, please visit www.bondeyejewelry.com. Thank you for choosing Bondeye Jewelry – we are dedicated to ensuring your jewelry stays as beautiful as the day you received it.